Pay Pal Instructions

It should be quite straightforward to pay with a credit or debit card via the shopping cart.  After you click on “Proceed to PayPal,” if you have a PayPal account and the device you are using recognizes it, the browser will log you in. In that case, the easiest way to proceed is to select your credit card from your PayPal account, or, if you the credit card you would like to use is not associated with your PayPal, click on “add debit or credit card” and add the details for the new credit card.  You can delete this new credit card from your PayPal account after you’ve completed your purchase if you would like.

Alternatively, you can pay via PayPal as a guest.  For this method, you must prevent the device you are using from recognizing your PayPal account.  On a computer (not on the PayPal phone app) log in to your PayPal account.  Then go to the gear on the top right for settings, click on the “Security” tab near the top left, and click on “Manage Logins.”  PayPal will show you a list of devices that it recognizes.  Remove the device where you’re attempting to make your purchase so that PayPal no longer recognizes it.  Then return to our shopping cart and click on “Proceed to PayPal” again.  This time, instead of recognizing your account, PayPal will ask you for an email address or phone number.  Enter an email address that is not associated with a PayPal account (or else PayPal will re-introduce your device as a recognizable device and log you back into that account).   PayPal will show you a form to fill out your credit card details.  At the bottom of the form, there is a switch that says “Create my PayPal account for Purchase Protection on eligible purchases.”  Turn that switch off, and the button below it will switch from “Create Account & Pay Now” to “Pay Now as Guest.”  You can fill out the form and pay as a guest, but make sure that the email address you have entered is a real one where you can check emails, because that address is where you will receive your receipt and all communications about your purchase.

If you are experiencing further inconveniences using your credit card, please contact us via the Contact Form.  If you wish to send screenshots illustrating the problem, please send us an email to info@solarplate.com.

Omar Haddad

General Manager/Solarplate